Greetings! The website does not take a holiday through the new year but the humans do. Any orders that come in on December 23rd-25th will be processed on the 28th. Any orders coming in on December 31st might be processed the same day or they might have to wait along with any January 1st orders until January 4th, 2016. Emails will be processed as fast as we can while we try to make up for the holidays. Please be patient as we will be trying our best to answer any inquiries. Happy Holidays!