Orders received initiate the process of building complete swords and blade grinding. For most production orders this typically takes about 2 weeks but it depends on the current queue. Custom orders generally take 3-4 weeks due to the design process. Orders containing masks, gloves and a select group of parts/accessories are usually sent out in a few days, if not on the same day the order was received.
Castille Armory will pay for return shipping on a case by case basis depending on the nature of the return.
Buyer will need to pay for return shipping in case of warranty; Castille Armory will pay for shipping back to the customer.
Shipping charges are not included in the sale price of any item. Shipping charges are normally figured and added to any estimate at the time of the estimate.
If you need an expedited shipping method, please call us at 541.500.8090 between 8am and 12pm. If your call is not answered please leave a message with your name, number and best time to return your call.
Primarily we use USPS (United States Postal Service).
*Please note that shipping long swords over 52″ will usually incur a USPS shipping (balloon) surcharge. We try to package products so that they are of minimal size and weight while making sure they are completely protected.*