Orders received get manually processed in 1-2 business days. Most production orders will spend 10 to 14 weeks in the queue. Custom orders generally take an additional 3-4 weeks due to the design process. Orders containing masks, gloves and a select group of parts/accessories are usually sent out in a few days, if not on the same day the order was received.
Castille Armory will pay for return shipping on a case by case basis depending on the nature of the return.
Buyer will need to pay for return shipping in case of warranty; Castille Armory will pay for shipping back to the customer if the warranty occurs within the first 90 days of the order being received.
Shipping charges are not included in the sale price of any item. Shipping charges are normally figured and added to any estimate at the time of the estimate.
If you need an expedited shipping method, please call us at 541.897.0606 between 8am and 4pm. If your call is not answered please leave a message with your name, number and best time to return your call.
At this time we only use USPS (United States Postal Service) for domestic shipping.
Leigh Rees
Hi,
We have a recommended list of equipment and suppliers from our training group (School of the Sword) in the UK and you are on it for the sideswords and rapiers. Do you ship to the UK, as I can’t seem to find confirmation one way or the other and can only select US or Canada at checkout.
Kind regards,
Leigh
Sam Yaskovic
Hi, we do ship to the UK but it adds a couple more hurdles for us that the website cant process. Let us know what you are looking to purchase and we will take care of you directly 🙂 email us at Li@castillearmory.com
Riku
Hey.
i wa loking to bye one of your rapiers.
but.. just asking do you ship to Finland?
(it wasn’t an option when i checked ”Calculate shipping”)
Sam Yaskovic
Hi Riku,
We have shipped to Finland before. International orders require some special steps, so we can only process those via email. Contact us at info@castillearmory.com with the specifics of your order and we’ll help you there.
Thanks!
Castille Team
Steph J
Wondering how long gift certifications take?
Sam Yaskovic
Gift certificates are nearly instant if ordered during the work week. They are issued on Monday if ordered during the weekend.
Sam
MR
Hi!
I was wondering if you had an estimate on how long it would take to ship an economy line rapier to the Netherlands?
Thanks in advance! 🙂
Sam Yaskovic
Thank you for contacting us! International order vary case by case. Please email us at info@castillearmory.com with your name, address, and order so we can better assist you.